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Why Exclusivity Clauses Are Important in Retail Properties

May 1, 2026

Landlords Want to Ensure Compatibility Among Tenants

For commercial landlords and their retail tenants, shop­ping centers operate like ecosystems, with each retailer occupying its own ecological niche.

Successful centers typically have some stores that cover a lot of square footage and sell a wide variety of products at competi­tive prices, without specializing in any par­ticular line of merchandise.

These anchor tenants attract regional shop­pers who also patronize smaller stores that sell specific kinds of goods, such as house­hold furnishings, clothing, or pet supplies. Add some restaurants, specialty shops, and banking and financial establishments, and the resulting tenant mix can generate customers and sales, creating a win-win-win for the cen­ter’s developers, investors, and retail tenants.

Even Housing Can Be Restricted

To achieve this success, many retail ten­ants require landlords to prohibit or limit certain activities within the center.

Noxious uses such as composting centers and fireworks factories are clearly undesir­able and will be prohibited. But many val­ued, consumer-friendly uses are also rou­tinely banned from shopping centers.

Examples include schools, places of wor­ship, and fitness centers, which can contrib­ute to disruptive parking and traffic prob­lems. Even housing on nearby properties controlled by landlords is often restricted, because homeowners and residential ten­ants can file nuisance complaints about the noise, odors, lighting and rodents associated with shopping centers.

Landlords and tenants should not rely on local zoning laws to restrict undesirable uses at shopping centers. Zoning laws can be compromised by zoning amendments, variances and lax enforcement.

A vacant storefront in the North Market building at Faneuil Hall Marketplace in Boston.

The most effective way to prevent un­wanted activities is through binding agree­ments added to leases and restrictive cove­nants, which give landlords and tenants legal rights to directly seek court orders en­joining problematic uses, without depending on local government action.

In addition to prohibiting noxious and other incompatible uses, major tenants usu­ally insist that shopping center leases grant them exclusive rights to operate their stores without competition from other tenants. Many retail leases include lengthy interlock­ing lists of prohibited uses, exclusive uses and permitted uses, designed to regulate which tenants can sell what products and services.

This can result in complicated and con­fusing regimes of exclusive use clauses in multiple leases, so retail landlords often must ask existing tenants for consents or waivers, before bringing in new tenants to fill vacant space.

Landlords Have Legal Options

When so-called “rogue tenants” disregard exclusives, many retail leases obligate land­lords to file suit and seek injunctive relief against the violators. Those leases fre­quently allow aggrieved tenants to claim rent abatements, liquidated damages or lease termination rights against landlords that fail to stop rogue tenants.

It can be frustrating for landlords when tenants with exclusives default, abandon their premises or “go dark” (that is, cease op­erations without relinquishing their space).

Landlords negotiating exclusives should reserve for themselves rights to terminate ex­clusives when tenants are not utilizing them, so the landlords can find other tenants will­ing to offer the goods and services that non-operating tenants cease to make available.

From the tenant’s perspective, exclusive rights must be vigilantly guarded, and ag­grieved tenants should promptly contest vio­lations. Specialty Retailers, Inc. v. Main Street, NA Parkade, LLC, decided by a fed­eral court in Massachusetts in 2011, is in­structive.

Specialty Retailers’ commercial lease pro­hibited its landlord from leasing more than 5,000 square feet in a North Adams shopping center to another tenant selling off-price merchandise. Despite this restriction, the landlord signed a lease with Label Shopper, an off-price retailer. Specialty Retailers ac­quiesced in this violation for 18 months, and even negotiated an amendment to its lease during that period, before taking action to enforce its exclusive.

A jury agreed that the landlord’s lease to Label Shopper breached Specialty Retailers’ exclusive, but found that Specialty Retailers waived its right to contest the breach be­cause it waited too long to contest Label Shopper’s operations.

Specialty Retailers asked the judge to set aside the jury verdict, arguing that its deci­sions on enforcing exclusives were made at its corporate headquarters in Houston, where its executives were unaware of the vi­olation. Specialty Retailers maintained that it lacked sufficient knowledge of the viola­tion to waive its exclusive.

The judge disagreed with that argument, observing that Specialty Retailers’ vice pres­ident of operations, district manager, and on-site personnel knew about Label Shop­per’s business activities long before object­ing. Therefore, the jury could attribute their knowledge to Specialty Retailers as a corpo­rate entity. The judge upheld the jury’s ver­dict on the waiver issue.

The lesson here is that national retailers with faraway corporate offices should make sure they have local eyes on the ground to monitor compliance with exclusives. If re­tail tenants snooze, they can lose.

Download the article as seen in Banker & Tradesman on April 27, 2026. Learn more about Christopher R. Vaccaro.

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